The staff was friendly and professional, the doctor discussed treatment thoroughly. My one star rating is based on communication since they've decided to close in November 2024. I needed a treatment and paid upfront for it as well as paid half ($1500) for invisalign for my daughter, which she was supposed to get her first set of trays in November. During that time, her appointment was changed to December. Then I received an automated message rather their office would be closed until after new year 2025. When I was FINALLY able to reach someone in the office, I was told that they would work on refund for my treatment and to dispute the $1500 with my bank since the scans of my daughters teeth WEREN'T EVEN SENT, which I'm still in the process of doing but am having some issues because now the bank is saying since its been more than 120 from the day of charge (oct 2024) then I'm no longer able to dispute it. I need my money back so I can continue my treatment elsewhere but have had no luck in reaching the office.
Dhruvi Thumbar
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May 12, 2025
I received my Invisalign treatment from Dr. Shephard, tried reaching out to the office multiple times and received no response. It wouldn’t have been an issue if it was multiple providers’ practice but since it was one dentist handling my care, the situation feels worse. Hope the clinic opens soon!
Raquel Hammond
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February 06, 2021
Amber the operations manager greeted me with a huge smile! :) she was extremely nice, professional and very informative! She made me feel even more excited about my teeth cleaning & made me feel at home! Laquita Earl the hygienist was awesome! She was very gentle and explained exactly what kind of treatment I was getting and what kind of pain I was going to feel if there was any! She made me feel relaxed & the deep cleaning didn’t take long at all! Very clean & nice environment! Best dental office I been to in my life!
~Raquel
J Rene Ward
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April 07, 2023
I was in Houston for a business meeting and chipped my tooth. My friend recommended Clean My Teeth. I called after 6 pm and was greeted by a pleasant woman who was empathetic. She scheduled an appointment for 8 am the next morning. I was in and out in about two hours with my tooth fixed (you can't even tell it was chipped) and they cleaned my teeth. They were kind, professional and treated me like family. If I lived in Houston this would be where I would go for ALl my dental needs. I highly recommend them.
Trellis Clay-Mason
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October 30, 2020
1)
Laquita Earl the Hygienist was amazing! I have experienced some areas of sensitivity and she was very professional, sensitive to my need and above all gentle. I as a professional can certainly appreciate the professionalism exhibited during my visit. No pain!
2)
Bijal the assistant to the Hygienist was equally amazing. She was so patient and gentle. She polished and administered the fluoride for my teeth and was amazing. No surprises as she completed my services for today. Wow what a great experience at this location! I will rate them on a scale of 1-5 definitely a "5." I will strongly recommend anyone in need to book an appointment.
3)
Amber and Mary were amazing
as well. The hospitality upon arrival was awesome. Simply a caring team.
Trellis
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6130 Hwy 6, Missouri City, TX 77459, USA
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The staff was friendly and professional, the doctor discussed treatment thoroughly. My one star rating is based on communication since they've decided to close in November 2024. I needed a treatment and paid upfront for it as well as paid half ($1500) for invisalign for my daughter, which she was supposed to get her first set of trays in November. During that time, her appointment was changed to December. Then I received an automated message rather their office would be closed until after new year 2025. When I was FINALLY able to reach someone in the office, I was told that they would work on refund for my treatment and to dispute the $1500 with my bank since the scans of my daughters teeth WEREN'T EVEN SENT, which I'm still in the process of doing but am having some issues because now the bank is saying since its been more than 120 from the day of charge (oct 2024) then I'm no longer able to dispute it. I need my money back so I can continue my treatment elsewhere but have had no luck in reaching the office.
I received my Invisalign treatment from Dr. Shephard, tried reaching out to the office multiple times and received no response. It wouldn’t have been an issue if it was multiple providers’ practice but since it was one dentist handling my care, the situation feels worse. Hope the clinic opens soon!
Amber the operations manager greeted me with a huge smile! :) she was extremely nice, professional and very informative! She made me feel even more excited about my teeth cleaning & made me feel at home! Laquita Earl the hygienist was awesome! She was very gentle and explained exactly what kind of treatment I was getting and what kind of pain I was going to feel if there was any! She made me feel relaxed & the deep cleaning didn’t take long at all! Very clean & nice environment! Best dental office I been to in my life! ~Raquel
I was in Houston for a business meeting and chipped my tooth. My friend recommended Clean My Teeth. I called after 6 pm and was greeted by a pleasant woman who was empathetic. She scheduled an appointment for 8 am the next morning. I was in and out in about two hours with my tooth fixed (you can't even tell it was chipped) and they cleaned my teeth. They were kind, professional and treated me like family. If I lived in Houston this would be where I would go for ALl my dental needs. I highly recommend them.
1) Laquita Earl the Hygienist was amazing! I have experienced some areas of sensitivity and she was very professional, sensitive to my need and above all gentle. I as a professional can certainly appreciate the professionalism exhibited during my visit. No pain! 2) Bijal the assistant to the Hygienist was equally amazing. She was so patient and gentle. She polished and administered the fluoride for my teeth and was amazing. No surprises as she completed my services for today. Wow what a great experience at this location! I will rate them on a scale of 1-5 definitely a "5." I will strongly recommend anyone in need to book an appointment. 3) Amber and Mary were amazing as well. The hospitality upon arrival was awesome. Simply a caring team. Trellis