Came here waiting for over a hour but cleaning 3 stars and muddy no cleaning
Ashley Vielma
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December 12, 2024
Completed paperwork at home nearly a week before appt. Got there 15 mins early and the front desk mentioned I’d have to do paperwork because it didn’t “come through” and when I mentioned I should have been called about the matter, then all of a sudden she could pull them up. Then my 10a appt didn’t start until 10:15a and the lobby was empty of other patients. But front desk said they were behind. My exam room was FILTHY, the tools were dirty and old. It took everything in me not to get up in the exam and leave. My cleaning was terrible experience. The tool to remove strains was broken and the other one he used spit water everywhere, down my ears, up my nose, even in my eyes. He tried to give me glasses, not for the light but to protect my eyes from the water. The hygienist complained about the other pic not working while he wiped my entire face and neck off. They were disappointed I didn’t have any major problems and standards for professionalism and cleanliness. I’ve been to much busier offices and my appointments start on time. I tried this place because it was closer but I recommend Bella Smiles or Supreme Dentistry. Avoid this place is you care about your health and safety. They don’t polish or use mouthwash and I had to use mouthwash immediately when I got home for fear of contracting an infection. There was blood smears on the X-ray machine arm. I let Front Desk know I wouldn’t be returning for a 6 month and her response was “perfect” without even addressing whether I owed a fee. To make matters worse, my throat is beginning to feel scratchy so I may have contracted something there. SMH. I wish I was exaggerating.
Melany Espinoza
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November 21, 2024
This dental office is near my house and decided to give it a try. The Staff, dental assistants and the doctors are very attentive , patient, and helpful. I recommend to check them out, they also have affordable prices !
Excalipoor
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September 26, 2024
I came in for a routine 6 month cleaning and received excellent service from smile dental. I was seen before my appointment time and was seen by the doctor within a few minutes. The care I received was Excellent and I will be back!
ZABIULLAH
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August 21, 2024
We were at this place one week ago to get a quat.The front desk staff were unprofessional.I was lied to by the front desk staff about different things numerous times including for not signing the privacy form at the time of first visit.They have no regards for your time and no respect when it comes to postponing things.I hope no one goes through the lies and deceive we went through.I don't trust them with our privacy and definitely not appreciating their dishonesty.
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738 FM 1092 Rd, Stafford, TX 77477, USA
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Came here waiting for over a hour but cleaning 3 stars and muddy no cleaning
Completed paperwork at home nearly a week before appt. Got there 15 mins early and the front desk mentioned I’d have to do paperwork because it didn’t “come through” and when I mentioned I should have been called about the matter, then all of a sudden she could pull them up. Then my 10a appt didn’t start until 10:15a and the lobby was empty of other patients. But front desk said they were behind. My exam room was FILTHY, the tools were dirty and old. It took everything in me not to get up in the exam and leave. My cleaning was terrible experience. The tool to remove strains was broken and the other one he used spit water everywhere, down my ears, up my nose, even in my eyes. He tried to give me glasses, not for the light but to protect my eyes from the water. The hygienist complained about the other pic not working while he wiped my entire face and neck off. They were disappointed I didn’t have any major problems and standards for professionalism and cleanliness. I’ve been to much busier offices and my appointments start on time. I tried this place because it was closer but I recommend Bella Smiles or Supreme Dentistry. Avoid this place is you care about your health and safety. They don’t polish or use mouthwash and I had to use mouthwash immediately when I got home for fear of contracting an infection. There was blood smears on the X-ray machine arm. I let Front Desk know I wouldn’t be returning for a 6 month and her response was “perfect” without even addressing whether I owed a fee. To make matters worse, my throat is beginning to feel scratchy so I may have contracted something there. SMH. I wish I was exaggerating.
This dental office is near my house and decided to give it a try. The Staff, dental assistants and the doctors are very attentive , patient, and helpful. I recommend to check them out, they also have affordable prices !
I came in for a routine 6 month cleaning and received excellent service from smile dental. I was seen before my appointment time and was seen by the doctor within a few minutes. The care I received was Excellent and I will be back!
We were at this place one week ago to get a quat.The front desk staff were unprofessional.I was lied to by the front desk staff about different things numerous times including for not signing the privacy form at the time of first visit.They have no regards for your time and no respect when it comes to postponing things.I hope no one goes through the lies and deceive we went through.I don't trust them with our privacy and definitely not appreciating their dishonesty.